Our commitment
A flat tire does not care who you are. Everyone who needs one fixed should be able to find our hours, work out where we are, and get hold of us, whatever device or assistive technology they are using.
We treat accessibility as part of building the site rather than as a badge bolted on at the end. This page describes what has actually been done, what we already know falls short, and how to tell us when something gets in your way.
The standard we build to
We aim to meet WCAG 2.2 Level AA, the Web Content Accessibility Guidelines published by the World Wide Web Consortium. It is the benchmark most Canadian accessibility legislation points at, and it is the one we hold this site to.
We say aim to meet rather than conform to on purpose. We have not commissioned a formal third-party audit of this site, so claiming full conformance would overstate what we have verified. What follows is a truthful account instead.
What is built into this site
Keyboard and focus
- Every link, button and form field can be reached and operated with a keyboard alone. Nothing on the page traps focus.
- A Skip to content link is the first thing the Tab key reaches, so you can jump past the navigation on every page.
- Focus is always visible. One consistent two-pixel blue outline, offset from the element so it stays legible, is used everywhere including inside dark panels.
- The mobile menu closes on the Escape key and locks background scrolling while it is open.
Screen readers and structure
- Pages use real landmarks and a single, ordered heading structure, so you can navigate by heading or by region rather than reading everything.
- Every photograph carries alternative text that describes what is in it. Decorative shapes and icons are hidden from assistive technology so they do not add noise.
- Icon-only controls, such as the phone button in the header, carry a spoken label that includes the phone number.
- Our address, hours and phone number are real text, never text baked into an image, so they can be read aloud, translated, or copied.
Reading, colour and zoom
- Body and heading colours are chosen for contrast against the near-white background. The blue used for buttons and links was picked at a contrast ratio of about 4.9 to 1 on white, above the 4.5 to 1 minimum.
- Nothing is communicated by colour alone. Links are underlined, the active navigation item carries an underline as well as a colour change, and form errors are written out in words.
- The layout is fluid and reflows down to small screens without a horizontal scrollbar, so it holds up at 200 percent zoom.
- Text is set in relative units and respects the text size you have chosen in your browser or operating system.
Motion
- If your device is set to reduce motion, we honour it. Scroll reveals, the sliding review row and page transitions all collapse to plain, instant rendering. This is handled in both the stylesheet and the animation code, so nothing slips through.
- Nothing on the site flashes, strobes or auto-plays with sound.
Touch and forms
- Buttons and tap targets are at least 44 pixels tall, which clears the minimum comfortable touch target.
- Every form field has a visible label attached to it, not just placeholder text that vanishes as you type. Optional fields are marked as optional.
- Form errors are announced, tied to the field they belong to, and written in plain language. Submitting with an error moves focus to the first field that needs attention.
- The contact form tells you honestly whether your message was delivered. It never shows a success message it cannot stand behind.
What we know is not perfect yet
Listing these is more useful to you than pretending they do not exist.
- The Google Maps embed. The interactive map in our location section is Google’s software inside a frame, and we cannot fix its keyboard or screen reader behaviour. Everything the map tells you is also available as plain text next to it: the full address, the cross street, the hours, and a directions link that opens in your own maps app.
- The review row moves on its own. The band of customer quotations slides sideways. It pauses when you hover over it, and it stops completely if your device is set to reduce motion, but there is not yet a visible pause button for people who use neither. Every review in it is also plain text in the page, so a screen reader reads them as a static list rather than a moving one.
- No formal audit. We have tested with keyboard navigation, browser zoom, reduced-motion settings and automated checks, but no independent expert audit has been commissioned.
We work on these as we go. If one of them is what is blocking you today, tell us and we will move it up the list.
If the site does not work for you
The website is one way to reach us. It is not the only way, and you never have to fight with it to get served.
- Call us
- (403) 988-6174, Mon–Sat, 9:00 AM – 6:00 PM · Closed Sunday. A person answers. You can get a price, book a time, and ask anything the site would have told you.
- Email us
- Aj.ainy1999@gmail.com, if writing suits you better than talking. Replies come during opening hours.
- Come in
- 621 37 Ave NE, Calgary, AB T2E 2M1, in northeast Calgary just off Edmonton Trail.
If getting into the shop, to the counter, or out of your vehicle is difficult, call ahead and tell us what would help. We would rather know before you arrive so we can be ready for you.
Telling us about a problem
If something on this site blocked you, we want to hear about it. Reports from people actually using assistive technology are worth more than any checklist.
Call (403) 988-6174 and mention the website, or write to Aj.ainy1999@gmail.com. Either way, tell us:
- The page you were on, and what you were trying to do.
- What happened instead.
- Your browser, your device, and any assistive technology you were using, if you know it.
We aim to respond within five business days. If a fix will take longer than that, we will tell you what we are doing and give you another way to get what you needed in the meantime.
Keeping this page honest
This statement is reviewed whenever the site changes in a way that affects it, and the known limitations above are updated as they are fixed or as new ones are found. A page like this is only worth reading if it is current. This version is effective August 10, 2026.
The other policies
These three documents are meant to be read together.